
Frequently Asked Questions
How long does shipping typically take for my NZXT order?▼
Standard shipping usually takes 3 to 7 business days. Custom BLD PCs require an additional 2 to 5 days for expert assembly and comprehensive stress testing.
What is your return policy for components and gaming PCs?▼
We offer a 30-day return policy for most products. Items must be in original packaging and condition. Please contact our support team to initiate a return request.
Which payment methods do you accept for online purchases?▼
NZXT accepts all major credit cards, PayPal, and Affirm financing. This allows you to pay upfront or spread the cost of your new gaming rig over time.
How does NZXT ensure the quality of its electronic products?▼
Every component undergoes rigorous quality control. Our pre-built systems are hand-assembled by experts and subjected to intensive performance benchmarks to ensure stability and high-tier reliability.
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